TERMS AND CONDITIONS

TERMS AND CONDITIONS

Effective Date: 01 June 2026

1. Introduction

Welcome to PartsCo.au ("PartsCo", "Company", "we", "our", or "us"), a business operated and managed by IFAST Information Technologies, Australia.

These Terms and Conditions ("Terms") govern your access to and use of the PartsCo.au website, online marketplace, products, services, and related platforms.

By accessing or using our website and services, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, you must immediately discontinue the use of our services.


2. Definitions

  • Company refers to PartsCo.au, operated by IFAST Information Technologies, Australia.

  • User, Customer, Client, You, or Your refers to any individual, business, organization, or entity accessing or using our website or services.

  • Products refers to automotive parts, accessories, tools, equipment, and other items offered through PartsCo.au.

  • Services refers to online ordering, product sourcing, customer support, logistics coordination, and related services provided through PartsCo.au.


3. Eligibility

You must be at least eighteen (18) years of age or have the legal authority to enter into binding agreements.

By using our services, you confirm that you meet these requirements.


4. Use of Website and Services

You agree to:

  • Use the website only for lawful purposes.

  • Provide accurate and complete information during registration or purchase.

  • Not engage in fraudulent transactions.

  • Not attempt to gain unauthorized access to our systems or databases.

  • Not interfere with website operations or security features.

  • Not reproduce, copy, distribute, or exploit website content without prior written permission.

We reserve the right to restrict, suspend, or terminate access for violations of these Terms.


5. Product Information

We strive to ensure that all product descriptions, specifications, compatibility information, images, and pricing are accurate.

However:

  • Product images may differ from actual products.

  • Specifications may change without notice.

  • Availability is subject to stock levels.

  • Compatibility information provided is for guidance only and should be independently verified by the customer.

PartsCo.au is not responsible for losses arising from incorrect product selection by customers.


6. Orders and Acceptance

  • All orders are subject to acceptance and availability.

  • We reserve the right to reject or cancel any order at our discretion.

  • An order confirmation does not constitute final acceptance until payment has been successfully processed and the order is approved.

  • We may contact customers to verify order information before processing.


7. Pricing and Payments

  • All prices are displayed in Australian Dollars (AUD).

  • Prices may include or exclude GST as indicated on the website.

  • We reserve the right to modify pricing at any time.

  • Full payment must be received before products are dispatched unless otherwise agreed.

  • Payment processing may be conducted through third-party payment providers.

Customers are responsible for ensuring payment details are accurate and authorized.


8. Shipping and Delivery

  • Delivery times are estimates only.

  • Delays may occur due to supplier availability, logistics providers, customs requirements, weather conditions, or other circumstances beyond our control.

  • Risk in the products passes to the customer upon delivery.

  • Customers are responsible for providing accurate shipping information.

PartsCo.au shall not be liable for losses arising from delayed deliveries.


9. Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy and applicable Australian Consumer Law.

Products may not be eligible for return if:

  • They have been installed, used, modified, or damaged after delivery.

  • They are special-order or non-stock items.

  • The return request is outside the applicable return period.

Nothing in these Terms limits your rights under Australian Consumer Law.


10. Intellectual Property

All website content, product catalogues, trademarks, logos, graphics, software, text, and materials remain the property of PartsCo.au and/or IFAST Information Technologies unless otherwise stated.

Unauthorized use, reproduction, or distribution is strictly prohibited.


11. Privacy

Your use of our website and services is also governed by our Privacy Policy.

By using PartsCo.au, you consent to the collection and use of information in accordance with our Privacy Policy and applicable Australian privacy laws.


12. Limitation of Liability

To the maximum extent permitted by law:

  • PartsCo.au shall not be liable for indirect, incidental, special, or consequential damages.

  • We do not guarantee uninterrupted or error-free website operation.

  • We are not responsible for losses caused by third-party service providers, shipping carriers, payment gateways, or manufacturers.

Our total liability shall not exceed the purchase price paid for the relevant product or service.

Nothing in these Terms excludes rights available under Australian Consumer Law.


13. Product Warranties

Where applicable, products may be covered by manufacturer warranties.

Warranty claims are subject to the terms and conditions of the respective manufacturer.

PartsCo.au does not provide additional warranties beyond those required by Australian Consumer Law unless expressly stated.


14. Third-Party Services

Our website may contain links to third-party websites, suppliers, manufacturers, or service providers.

We do not control and are not responsible for the content, security, availability, or practices of third-party websites or services.


15. Termination

We reserve the right to suspend or terminate access to our website or services if:

  • These Terms are breached.

  • Fraudulent activities are suspected.

  • Unlawful conduct is detected.

  • Continued service presents a legal or commercial risk.


16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of New South Wales, Australia.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.


17. Changes to Terms

We reserve the right to modify these Terms at any time.

Updated versions will be published on the PartsCo.au website together with the revised effective date.

Continued use of our services after changes are published constitutes acceptance of the revised Terms.


18. Contact Information

PartsCo.au

Operated by IFAST Information Technologies

Email: info@partsco.au

Website: https://partsco.au

Phone: +61 469 789 618

Address: 9 Paradise Close, Plumpton NSW 2761, Australia

For questions regarding these Terms and Conditions, please contact us using the details above.