PartsCo.au ("PartsCo", "Company", "we", "our", or "us"), operated by IFAST Information Technologies, Australia, is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you access our website, purchase products, create an account, or use any services offered through PartsCo.au.
By using our website and services, you consent to the collection and use of your information in accordance with this Privacy Policy.
PartsCo.au
Operated by IFAST Information Technologies
Address: 9 Paradise Close, Plumpton NSW 2761, Australia
Email: info@partsco.au
Phone: +61 469 789 618
Website: https://partsco.au
We may collect and process the following information:
Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Business Name (where applicable)
Payment Information
Account Login Details
Products purchased
Order history
Payment status
Delivery information
Customer support interactions
IP Address
Browser Type and Version
Device Information
Operating System
Website Usage Data
Cookies and Tracking Technologies
Customer enquiries
Reviews and feedback
Email correspondence
Support requests
We may collect information when you:
Visit the PartsCo.au website
Create a customer account
Place an order
Request a quotation
Subscribe to newsletters
Contact us via email, phone, or social media
Participate in surveys, promotions, or marketing campaigns
Submit reviews or product feedback
We may also collect information through cookies, analytics tools, and website tracking technologies.
We use personal information to:
Process and fulfil orders
Deliver products and services
Manage customer accounts
Process payments and refunds
Provide customer support
Respond to enquiries
Improve website functionality and user experience
Conduct business analytics and reporting
Prevent fraud and unauthorized activities
Send order updates and service communications
Send promotional and marketing communications where permitted by law
Comply with legal and regulatory obligations
Where applicable, we collect and process personal information based on:
Your consent
Contractual obligations relating to purchases and services
Legitimate business interests
Compliance with legal obligations
Protection of our legal rights and interests
PartsCo.au uses cookies and similar technologies to:
Improve website performance
Remember customer preferences
Analyse website traffic and usage
Personalise user experiences
Support advertising and marketing activities
You may disable cookies through your browser settings; however, some website features may not function correctly.
We may disclose personal information to:
Employees and authorised personnel
Shipping and logistics providers
Payment gateway providers
Cloud hosting providers
IT service providers
Professional advisers
Government authorities where required by law
We do not sell, rent, or trade personal information to third parties for marketing purposes.
As PartsCo.au operates online and uses third-party service providers, personal information may be processed or stored outside Australia.
Where international data transfers occur, we take reasonable steps to ensure personal information is protected in accordance with Australian privacy laws.
We implement reasonable administrative, technical, and physical safeguards to protect personal information against:
Unauthorized access
Loss or theft
Misuse
Disclosure
Alteration
Destruction
While we take reasonable precautions, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information only for as long as necessary to:
Process orders and provide services
Fulfil contractual obligations
Meet legal and taxation requirements
Resolve disputes
Enforce our agreements
Information that is no longer required will be securely deleted, destroyed, or anonymised.
Subject to applicable laws, you may have the right to:
Access personal information we hold about you
Request correction of inaccurate information
Request deletion of information where legally permissible
Withdraw consent where processing is based on consent
Opt out of marketing communications
Lodge a privacy complaint
To exercise these rights, please contact us using the details below.
Our website may contain links to third-party websites, suppliers, manufacturers, or service providers.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review their privacy policies before providing personal information.
PartsCo.au is not intended for use by individuals under 18 years of age.
We do not knowingly collect personal information from children. If such information is identified, we will take reasonable steps to remove it.
If you believe your privacy rights have been breached, you may contact us using the details below.
We will investigate and respond to complaints within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
We reserve the right to amend this Privacy Policy at any time.
Any changes will be published on the PartsCo.au website together with the updated effective date.
Your continued use of our services after such changes are published constitutes acceptance of the revised Privacy Policy.
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:
PartsCo.au
Operated by IFAST Information Technologies
Email: info@partsco.au
Phone: +61 469 789 618
Website: https://partsco.au
Address: 9 Paradise Close, Plumpton NSW 2761, Australia
We are committed to protecting your privacy and handling personal information responsibly in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
